I am so excited to find Dr. Botros. I will definitely be driving the hour to have him as my dentist again. I'm a huge baby when it comes to anything "teeth" but he is kind, considerate and gentle.
I read the review regarding follow up and it's hard for me to believe as that was one of the things I have bragged about to anyone who would listen - the follow up care is truly impeccable. Dr. Botros personally called me on several occasions during this process to check in as well as having his staff call and check in.
I am very thankful to Dr Botros and his staff! His office has a warm, comfortable atmosphere and everyone is relaxed. I broke my tooth and was in so much pain - I called his office and they told me to come immediately so that they could see me. The assistants were very friendly; even though it had passed closing time, they helped keep me calm and Dr Botros took the time to take care of me. He is very gentle and professional and each member of staff are well trained making a good team. I was informed of when the crown would be ready and scheduled my next appointment. On my next visit, the crown was ready just as they said and it fits perfectly that I sometimes forget that I have a crown placed. I have definitely recommended my friends and family to see him and they will not be disappointed!
Response,
Nice to see that you responded to a poor review quicker than you do a patient. Our community is here in Strasburg/Shenandoah county volunteering in another city an hour away does not qualify for our community. The pain medication that the receptionist mentioned was a non narcotic so I am very interested how guidelines would stop you from prescribing Motrin. Antibiotics are also a non narcotic so again why would guidelines prevent you from prescribing those items. A simple phone call would have shown that you were concerned with your patient, however that was outside your personal guidelines.
I have zero complaints and have recommended Strasburg Family Dentistry to all my family and friends and will continue to do so!
Dr. Botros and his team are indeed very professional and honest people. I had my teeth cleaned, fixed two cavities, and one crown for less than half of the cost other dental clinics asked me which I couldn't afford. I could not believe that I can get this high quality service for this very affordable price at Strasburg Family Dentistry. Only Dr. Botros, a good man, helped me! Thank you!
After my fiancee had a tooth removed she requested some sort of pain medication and they told her they would call in some motrin for her and call her back when they did (no call) so she dealt with that. Now the extraction point seems to be infected and we called to get some antibiotics and/or for the doctor to look at it to see if she needed antibiotics. She was told that the doctor was at a volunteer site for the day but would call and see what he could do. She again called back 30 minutes later and the lady told her that the doctor said he would call her after he left the event @ 5pm (she called at 11:30am) . So 5 o'clock comes no phone call, 6 o'clock no phone call, it is now 8pm and still nothing. So I suppose we will go to our regular dentist or the ER to resolve the infection because clearly this dentist does not care. Over priced and under serviced. Back to Thomas family dentistry where we should have went in the first place.
Great group of people! I hadn't been to the dentist in a few years and ended up needing a root canal (Go to the dentist, people! It's important). I've never been a huge fan of the dentist, so I was beyond nervous, but the staff treats you like family and immediately makes you comfortable. I would have hated the idea of 4 appointments for one tooth anywhere else, but pleasant staff and a caring doctor makes all the difference!
Strasburg Family Dentistry is a US Dentist based in Strasburg, Virginia. Strasburg Family Dentistry is located at 116 Founders Way, Strasburg, VA 22657, USA.
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